Quick delivery and great customer service. Once my order was deliver and I notice I was one item short, I called customer service and they shipped the item immediately with no problem.
Thank you and I will recommend my family and friends to order from Stair parts USA

Well done. Railing looks great.

We are so pleased with our purchase of hollow iron spindles. The Stair Artist tool really helped me visualize our design options. Your prices are very competitive, and we liked knowing we were supporting a small company based in the USA. The communication from the company was excellent and the balusters arrived even more quickly than expected - and this at a time when so many products are delayed or simply unavailable.

We are so pleased with our purchase of hollow iron spindles. The Stair Artist tool really helped me visualize our design options. Your prices are very competitive, and we liked knowing we were supporting a small company based in the USA. The communication from the company was excellent and the balusters arrived even more quickly than expected - and this at a time when so many products are delayed or simply unavailable.

Love the updated look! Shipped fast and arrived great

Bunker Hill 1-3/4" 2005 Structural Rise Twisted (1-2 Weeks) Square Top Baluster (2005T)

Product was just what I wanted! Great customer service also. Product arrived in tac and in less than a week! I highly recommend Stair Parts USA.

We are happy with the quality of the hollow iron balusters and the caps. Everything came when it was expected. We had no problems. I compared prices at several different web sites and on Amazon and Stair parts had the best prices for oil rubbed bronze. Even with shipping prices over $100 I still save hundreds over sites with free shipping. I am very happy with the finished look of my stairs.

These were the perfect combination with the other hollow balusters we purchased from Stair Parts USA as well. We were able to cut and switch all of our balusters out easily over the weekend and couldn’t be happier with the results!

goof value and fast and accurate.

Very simple - I was looking for a particular baluster at all the Home Depots and Lowes around me with no luck - aftera simple Google search, Stair Parts USA had exactly what I was looking for, for a good price and quick shipping. Now i know where to go when my 120 lb Bernese Mountain dog bumps the stair rails and breaks them again :)

All of our pieces were delivered with great timing - even before the estimated delivery date which was a great surprise! When I emailed them about a damaged package and a slight scratch on one of the pieces, they were very prompt in responding, and replacing the item with no problem. I would highly recommend this company.

The stair spindle matched perfectly. Thank you for your very quick shipment!

They look great

The finished product looks great & our installer comment on the quality of the material. We had a few hiccups in the delivery process but they we the fault of the carrier and customer support was very responsive in helping us resolve the issue.