We understand that not every project is an easy "cut and paste". Sometimes you need more customization, or just more help when planning out your staircase. For this reason, we offer personalized quotes, free of charge!
I was very pleased with the quality of the parts I got from Stair Parts. I am always a bit skeptical of ordering wood without seeing it and selecting the pieces I want. The parts I received were perfect. Good grain without defects. Precisely milled to correct dimensions. Smooth finish ready for paint. Couldn't be happier! Thanks!
Great response time and follow through with shipping information
Everything I needed was shipped on time and in good condition! Thanks!
Hampton 1-1/4" 5205 Structural Rise Square Top Baluster
Well made, easy to install. Seems they are made when ordered is placed so plan your order a head of time.
Due to covid and a shipment delay, the brackets ordered took longer than anticipated to arrive. The customer service rep kept me informed and rushed the balance of my order, as soon as they arrived in the warehouse.
Due to a change my stair design, I had to order more balusters. We contacted "Stair Parts, USA" to see if they could rush the order. They were very supportive and due to the earlier shipment delay, waived shipping on my second order.
The quality of materials was perfect, as well. I would definitely recommend "Stair Parts"!
The items look nice and were shipped fast. Arrived well packaged. I have not installed it, but the few I inspected are nice and in good condition.
Bought a fairly large order to redo our 1970s staircase. We had a bit of a time crunch and was worried about delivery. I called and the staff helped me pick out items and get them ordered and even got them to me days earlier than expected. The quality was great (though I guess I’m not an expert), and the order was 100% correct. It was also considerably cheaper than most other places.
We purchased from Stair Parts and got exactly what we ordered and what we expected. Looks great installed. Thanks!
Great quality and received my parts very quickly
What more could you ask for? This was first purchase and it went so well, that I placed another order. Pleasure doing business with this company!