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Stock items will take up to 1 week before shipping. Non-stock items: up to 4 weeks.
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Free Shipping on Orders over $1600* (click here)
Stock items will take up to 1 week before shipping. Non-stock items: up to 4 weeks.
Brazilian Cherry material is currently unavailable and all new BC orders may be canceled.
H5015-31-POP
Collections: Balusters & Spindles, Colonial Balusters, Wood Balusters
H5015 -Colonial 1-1/4" 5015 Structural Rise Pin Top Baluster
Note: Measurement includes the 3/4" H dowel
Could not find these balusters in any of the big box stores. Looked into having a wood worker make them for me as a custom-job but he wanted $65/piece and 4-6 weeks which was out of the question since I have 15 pieces to replace! Stair Parts USA was on point with price and timeline! Would use them for any stair products!
Colonial 1-1/4" 5015 Structural Rise Pin Top Baluster (5015)
Delivered on-time and as stated in description. Fit was perfect.
I ordered 2 primed white spindles. I ordered the wrong size. Stair Parts won’t take them back but why not? They are primed white spindles that can be resold. Now for $14 and an arcane policy you will deal with $1,000 dollars in negative feedback.
Hey Sean,
I'm sorry if you were unaware of the Return policy on primed/painted balusters that is listed on our Returns page (https://stairpartsusa.com/pages/shippingandreturns). We only ship out painted balusters to customers once and don't take primed/painted returns as they tend to only stay in good condition for that initial shipment. Return shipments of painted balusters do not do well unfortunately and resulted in unusable product for the short window that we tried taking returns of them many years ago. Because of this non-return policy, you're guaranteed to not receive any previously returned items when you place an order for a primed/painted baluster, insuring that they arrive in the best condition possible. I apologize for the inconvenience of this and hope you can understand where we're coming from in regards to keeping up the quality of our products.
Best regards,
Tom
Stair Parts USA
Great
