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H6002-POP-4

6002: Contemporary Small 2-13/16"W x 1-5/8"H Handrail

H6002 - Contemporary Small 2-13/16"W x 1-5/8"H Handrail


Customer Reviews

Based on 12 reviews
92%
(11)
8%
(1)
0%
(0)
0%
(0)
0%
(0)
L
L.
Great service and turn-around time

I ordered a contemporary railing and Newell from Stair Parts USA since my local retailers carried only more traditional options. Despite a 2-3 week expected delivery, my order was to my house within a week of purchase. Prior to delivery I also had a very positive interaction with customer service.

I ordered online but a few days later discovered I had not received an email receipt or order number. I called, talked to a human being (not a machine!) after just a few rings. They were able to look up my order right away (despite me not having an order number) and noted that I had not provided my email at checkout. I gave him my email over the phone and my email receipt was in my inbox within moments. I also noticed they texted me a receipt, and had actually texted me a receipt at the time of my original order (so I had my order number all along after all) but I had not seen it hidden in my “unknown senders” folder.

Overall great experience and I would recommend them to anyone.

N
N.G.
The perfect entrance way to our beach house

Excellent quality, service and value!

A
A.G.
Great quality and price

I searched lots of other companies for the right style of handrail I was going with but needed to keep my cost low and Stair Parts USA beat the competitors. I got it in just a few days and it’s beautiful, I am really happy! I couldn’t afford to do the whole project all at once, so I’m doing a little at a time and I’m definitely ordering from here again.

T
T.H.
Perfect

Great service and fast shipping

E
E.S.
Contemporary Railing

I was happy to find this was a family owned small business that helped me with the order and rushed it out because of my tight timeline