Angled Shoe w/ Set **** for Square Hollow Iron Baluster (9063RS)
Ordered too many by mistake. Due to your excessive charges, cost of returning them would have been way too much. You lost a future customer because of your return policy. Scott Derry
The 30% restocking fee is currently the standard rate that we pay to process returns at our warehouses. In many cases, we are able to lower this to 15% if you are placing a second order of replacement parts with us. If you would like to purchase a return label using our UPS account rates, please be sure to reply to the email we sent you on 12/11 with the weight and dimensions of the package of baluster shoes that you would like to return and we’ll be glad to get that priced out for you.
Stair Parts USA
Replaced 281 balusters in my house!!
Best price on the internet, super fast shipping and very high quality wrought iron baluster components. I have two opposing stair cases that connect to a catwalk around the great room and it looks like a million bucks now.
Awesome company to work with. Exactly what I was looking for. If you have an issue they answer quickly and take care of it.