My husband and I bought an older home with a birdcage at the base of our stairs that had damaged and missing balusters. Neither of us are knowledgeable in woodworking. Through a number of calls and emails with stairparts usa, we were able to find the perfect match, both in style and in type of wood. We purchased 6 unfinished balusters and stained them to match the rest of the staircase. The price was very reasonable and they were shipped to us quickly, with tracking, and arrived in perfect shape. Many thanks to Rich and the stairparts usa team for their extra effort and expertise to help us get our staircase looking like new!
Great customer service and quality product