The parts fit perfect. They arrived well packaged. The service department even found an error in my original order, called me to confirm exactly what I needed, and sent me the correct parts quickly. I’m very pleased.
Grain mismatch unusable
I thought I was getting a two ends caps that would match the handrail I’d already purchased. Carpenter did a great job joining the end caps to the rail. Painter did a great job staining the rail with end caps. Match was awful. Unusable. Need to start from scratch.