Well first of all to order 2 sticks of handrail 8 foot long was around 250$ unstained unfinished plowed for the balusters [1.25] cost me 500 $ total [250 in shipping] Took about a month to receive them and then it is only plowed for 1 3/16s so I'm fighting my balusters. .Very unimpressed!
I'm sorry for the late reply here! Your order with us was actually for the 6040 handrail, which is a 1-3/4' round handrail with a flat bottom measurement of 0.9014'. Here's a link to the product page with a spec sheet showing the specific measurements:
I wasn't able to find an order with us that matches a 6800 handrail with a plow, so you may be referencing an order with a different company. Either way, please don't hesitate to reach out by email if you have any issues in the future with orders from us!
Stair Parts USA
Exactly what I expected
Well shipped, arrived in perfect condition. Item is exactly as described. Customer service is super kind as well.