Pricing and Billing

Do I have to pay sales tax?

We currently collect sales tax on shipments going to the following US states:

  • Colorado
  • Florida
  • Georgia
  • Illinois
  • Indiana
  • Massachusetts
  • Michigan
  • New Jersey
  • Ohio
  • Pennsylvania
  • Virginia
I have a question on my charges.
  If you have questions about your charges, please call us at (800) 403-1480.
What are my payment choices?
  We accept Visa, MasterCard, American Express, and Checks.  Orders paid by check will require an additional 3 to 5 days to process from the time we receive your payment.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit card be charged?
  Your credit card will be charged when you check out. Most items will ship in 3 to 5 business days. Amish Crafted Parts, Custom orders  and some wood parts (eg. fittings) will take longer because they are made specifically for you. Most Amish and Custom Order parts will ship in 10 to 14 business days.  Once they ship, please allow 2 to 5 additional business days for shipping transit time.