Still waiting for the handrails. Lost in shipping with zero answers.
Thank you for your honest feedback regarding this issue. After FedEx was unable to locate these missing handrails in transit, we began preparing your replacements as quickly as possible and notified you of the estimated lead time for production. We apologize again for the inconvenience this has been and we will continue to provide updates as our shop is preparing your replacement shipment.
If you have any further questions or concerns, please contact us by phone or email and our team will be happy to help!